Fresh Foods Manager Vacancy at Shoprite — Exciting 2026 Role

Fresh Foods Manager Position

The Fresh Foods Manager plays a crucial role at our retail location in Durban, KwaZulu-Natal. With a focus on leadership and customer service, this position is integral to maintaining a welcoming and quality-driven shopping environment. The role emphasizes the importance of embodying a positive store culture based on trust, honesty, and respect while ensuring the effective management and development of a high-performing team.

Key Responsibilities

• Customer Experience Management: Lead initiatives to enhance customer engagement and service quality.
• Team Leadership: Manage, develop, and administer the Fresh Foods team to foster a culture of trust and respect.
• Financial Management: Oversee the P&L of the Fresh Foods department, ensuring alignment with profitability targets and budget controls.
• Merchandising and Promotions: Manage merchandising efforts including pricing, promotional activities, and ensuring stock availability.
• Quality Control: Maintain the quality, rotation, and loss prevention of fresh food stock while complying with health and safety standards.
• Operational Standards: Ensure adherence to operational policies and procedures, particularly those regarding hygiene and food safety.
• Staff Management: Oversee scheduling and workforce management edits to meet operational standards and manage costs effectively.
• Waste Management: Accountable for minimizing waste and ensuring adherence to recipes and production plans.
• Reporting: Analyze reports and take appropriate actions based on findings.
• Promotions Management: Direct and manage promotional activity effectively.
• Inventory Accuracy: Ensure precise management of stock and ingredient ledgers, investigating discrepancies and causes of shrinkage.

Qualifications and Skills Required

• Minimum of Grade 12 or equivalent (Essential)
• Retail Management diploma or equivalent (Desirable)
• At least two years of supervisory experience in retail, particularly with fresh produce (Essential)
• Valid Driver’s Licence (Essential)
• Proficient in MS Office and familiar with supermarket systems and technologies

Knowledge and Understanding

• Store operations management and promotional planning
• Merchandising and stock handling principles
• Financial management, sales targets, budgeting, and profitability control
• Food safety, hygiene, and OHSA standards
• Leadership abilities to build a high-performing team
• Strong problem-solving skills and a commercial mindset

Additional Information

The role requires a willingness to work retail hours, consistent with expectations for supermarket positions. The listed requirements are the minimum necessary to successfully perform in this role.

How to Apply

Applications close on 15 November 2026. Apply before the closing date to avoid missing this opportunity.