Till Operator Customer Assistant Role at Woolworths – Exciti

Till Operator / Customer Assistant at Woolworths – Bredasdorp

Woolworths is looking for a Till Operator / Customer Assistant for its store located at the Overberg Shopping Centre in Bredasdorp, Western Cape. Join a leading retail brand recognized for exceptional customer service and quality products. In this role, you will focus on delivering outstanding service at till points, ensuring customers have a positive shopping experience through efficient transaction processing and engaging with loyalty programs.

Job Summary

As a Till Operator / Customer Assistant, your primary responsibilities will include:

• Providing exceptional customer service by greeting customers warmly and acknowledging loyalty card holders by name.
• Processing transactions efficiently at till points, ensuring prices are verified and payments are handled accurately.
• Promoting loyalty programs and available services, such as utility bill payments and airtime top-ups.
• Maintaining up-to-date knowledge of product ranges and store promotions to assist customers effectively.
• Ensuring that the till areas are clean, organized, and adhere to hygiene and safety standards.

Minimum Requirements

The ideal candidate for this position should meet the following qualifications:

• Grade 12 certificate or an equivalent National Qualification Framework (NQF) level qualification.
• Flexible availability to work various shifts.
• Basic selling skills with a strong customer service orientation.
• Effective communication skills for clear interaction with customers.
• Experience in a retail or customer service environment is advantageous but not mandatory.
• Attention to detail for accurate transaction processing and till operation.
• Knowledge of the product range and promotional events.
• Strong personal discipline including punctuality and adherence to the dress code.
• Ability to work efficiently under pressure and manage stress effectively.
• Honesty, reliability, and ethical behavior to minimize shrinkage and prevent fraud.

Duties and Responsibilities

Your core responsibilities will include:

• Greet customers and ensure their shopping experience is positive by addressing their needs.
• Efficiently process transactions, handling payments and verifying prices.
• Promote and assist customers with loyalty programs and additional services.
• Maintain current knowledge of products and promotions to support sales.
• Keep till areas hygienically clean and well-organized.
• Follow security policies to minimize shrinkage and report incidents promptly.
• Exhibit punctuality and compliance with the store’s dress code.
• Remain calm and professional under pressure, especially during busy periods.
• Communicate courteously with customers and colleagues to facilitate a collaborative environment.
• Adapt to the flexibility of shifts to meet store operational needs.

If you are passionate about retail and customer service, this is the role for you. Join Woolworths and experience a vibrant work environment with opportunities for personal and professional growth. Apply today!

How to Apply

Applications close on 11 November 2026. Apply before the closing date to avoid missing this opportunity.