Department Coordinator Foods Stellenbosch — Exciting 2026 Op

Job Overview: Department Coordinator in the Foods Department

Woolworths is seeking a Department Coordinator: Shop Floor in the Foods department at our Stellenbosch Square location. This full-time role involves coordinating daily activities on the shop floor, managing inventory levels, and supporting team members to provide an exceptional customer experience. As a key player in our dynamic retail environment, you will have the opportunity to enhance your leadership skills while contributing to one of Australia’s most trusted brands.

Key Responsibilities

• Coordinate daily shop floor operations to ensure efficient workflow and exceptional customer service.
• Manage inventory levels by monitoring stock availability and investigating out-of-stock items while communicating feedback to relevant departments.
• Support and supervise team members, facilitating training and monitoring performance, as well as delegating tasks to maintain operational standards.
• Handle customer inquiries, complaints, and till transactions promptly and professionally, ensuring compliance with company policies.
• Maintain product knowledge by staying informed about new stock lines, promotions, and adhering to ticketing standards.
• Implement shop-keeping disciplines to ensure store readiness, including completing the Fashion, Beauty, and Home checklists.
• Contribute to loss prevention by observing and reporting suspicious activities and enforcing security protocols.
• Lead team meetings and support game plan initiatives to drive collective goals and operational improvements.
• Ensure adherence to company uniform and professional presentation standards at all times.
• Apply advanced planning, organizational, and analytical skills to optimize shop floor performance and resolve issues efficiently.

Minimum Requirements

• Minimum of Grade 12 or equivalent National Qualifications Framework (NQF) level.
• Proven experience in retail or fast-moving consumer goods (FMCG) industry is preferred.
• Strong customer service skills with the ability to handle complaints and queries efficiently.
• Effective communication skills for confidently addressing groups and writing professional correspondence.
• Advanced planning and organizing capabilities, including task prioritization and delegation.
• Excellent attention to detail to maintain high quality and professional standards.
• Demonstrated resilience in leading teams during challenging situations and setbacks.
• High ethical standards with integrity and reliability in workplace conduct.
• Analytical thinking to assess data and develop logical, actionable solutions.
• Numeracy and literacy skills to comprehend and process complex information accurately.

Why Join Woolworths?

This position offers a unique opportunity to develop leadership skills and work with a motivated team in a company dedicated to employee growth and inclusivity. Woolworths provides competitive benefits and fosters an environment where your contributions make a real difference. If you are organized, proactive, and passionate about retail, we encourage you to apply and help us shape the future of retail.

Closing Date for Applications: 2026/11/11

Reference Number: WWL261106-11

How to Apply

Applications close on 11 November 2026. Apply before the closing date to avoid missing this opportunity.