CRG Team Leader Vacancy at Woolworths — Exciting 2026 Role

CRG Team Leader at Woolworths

Woolworths is looking for a proactive CRG Team Leader to join our Country Road Group Retail Store located in George, Western Cape. This full-time position will play a crucial role in maximizing department profitability and maintaining the Country Road Group (CRG) behaviours.

Job Responsibilities

• Lead the team in providing outstanding customer experiences, handle queries, exchanges, refunds, and till-point processes to promote brand loyalty and customer satisfaction.
• Maximize sales opportunities and achieve department and store targets; motivate team members to meet budgets, ensuring visual merchandising and promotions are executed to brand standards.
• Uphold professional presentation standards and promote company culture; coach and develop team members, conduct regular team meetings, and assume management responsibilities when required.
• Foster collaboration and support training and development initiatives; ensure compliance with company policies and procedures, contributing to achieving departmental and store objectives.
• Stay informed on seasonal trends, product features, fit, and styling advice; facilitate product training and support new product launches and promotions.
• Monitor stock movement, resolve inventory discrepancies, manage transfers and faulty merchandise, minimize waste, and use reporting tools to support stock management and departmental growth.
• Adhere to security, stock control, health and safety, and till operation procedures; drive shrinkage awareness, monitor risk areas, and ensure accurate stock and transaction management.

Minimum Requirements

• Minimum Grade 12 qualification or equivalent NQF Level.
• 2–3+ years’ experience in a fashion retail or customer-focused retail environment.
• Proven track record of achieving personal and/or team sales targets.
• Experience using retail KPIs to drive performance (e.g., sales targets, conversion, average transaction value, customer engagement).
• Strong product knowledge with the ability to provide styling advice and create a positive customer experience.
• Previous experience acting as a senior sales consultant, key holder, supervisor, or informal team leader.
• Ability to lead by example and influence team performance.
• Experience delegating tasks and supporting daily store operations.
• Experience supporting, coaching, and motivating team members to achieve results.

Application Details

If you are passionate about leading a high-performing retail team and delivering exceptional customer service, we invite you to apply for the CRG Team Leader position. The closing date for applications is 2026-11-15. Please use the reference number WWL261105-8 when applying.

How to Apply

Applications close on 15 November 2026. Apply before the closing date to avoid missing this opportunity.