Customer Assistant Fashion Beauty Home Vacancy at Woolworths

Customer Assistant: Fashion, Beauty & Home – Musgrave

Woolworths Musgrave is hiring a Customer Assistant: Fashion, Beauty & Home, a vital role in our commitment to exceptional service and quality. As a leading retailer, we aim to provide outstanding customer experiences within our Corporate Stores located in Musgrave, KwaZulu-Natal. Your responsibilities will include delivering superior customer service, maintaining stock levels, and supporting sales initiatives while minimizing losses.

Job Overview

This position requires engaging with customers, advising them on products, managing inventory effectively, and upholding high merchandising standards. We value personal leadership, attention to detail, and teamwork, seeking candidates who are adaptable with good communication skills. Previous experience in retail or FMCG is preferred.

Minimum Requirements

• Grade 12 or equivalent qualification (NQF level preferred)
• Previous experience in Retail or Fast Moving Consumer Goods (FMCG) industry is advantageous
• Strong customer service orientation with the ability to engage and advise customers effectively
• Basic selling skills to identify customer needs and present appropriate products
• Good communication skills, both verbal and written, at a clear and understandable level
• Attention to detail with the ability to maintain merchandising standards and stock accuracy
• Ability to manage stock efficiently, including coordination between stockroom and sales floor
• Basic numeracy and literacy skills to comprehend and process sales information
• Personal discipline regarding attendance, dress code, hygiene, and punctuality
• Flexibility to work various shifts in a dynamic retail environment

Duties and Responsibilities

1. Deliver exceptional customer service by greeting and assisting customers with tailored product advice.
2. Maintain stock availability on the sales floor by efficiently managing stockroom inventory and timely replenishment.
3. Utilize effective selling skills to meet customer needs and contribute to overall sales growth.
4. Ensure all merchandise is properly ticketed and displayed according to company merchandising standards.
5. Adhere to shopkeeping disciplines, maintaining a hygienic, safe, and organized environment both on the sales floor and in back areas.
6. Monitor and minimize stock loss by reporting suspicious behavior, complying with shrinkage policies, and utilizing EAS tagging when applicable.
7. Exhibit personal leadership through discipline regarding attendance, dress code, and punctuality.
8. Stay informed about new product lines, promotions, and fitting room policies to provide customers with up-to-date advice.
9. Participate in team meetings and follow daily operational plans to align with business objectives.
10. Maintain clear and professional communication with customers and team members.

Join us at Woolworths Musgrave, where your contributions are valued, and growth opportunities abound. Apply now to be part of a respected brand known for innovation, customer focus, and a supportive workplace culture.

How to Apply

Applications close on 10 November 2026. Apply before the closing date to avoid missing this opportunity.