Customer Assistant Operations Vacancy at Woolworths — Exciti

Customer Assistant: Operations at Woolworths

Join Woolworths as a Customer Assistant: Operations in the Western Cape and be part of a leading retail brand committed to excellence and customer satisfaction. This full-time position is based in Soneike, Delft, Mfuleni, Eesteriver, Wesbank, Kuilsriver, Silversands and provides an opportunity to ensure a safe, hygienic, and efficient store environment while delivering exceptional customer service.

Key Responsibilities

• Implement health, safety, and security protocols to ensure compliance and safety in the store.
• Manage fixed assets efficiently to support customer service and operational needs.
• Deliver exceptional customer service in line with Woolworths’ standards to foster lifelong customer relationships.
• Control operational expenses while adhering to established budgetary constraints.
• Minimize stock shrinkage through effective loss prevention measures.
• Support all departments with operational tasks to maintain smooth store functioning.
• Collaborate with the team to achieve store and departmental goals.
• Demonstrate flexibility by working varied shifts to meet business demands.
• Utilize strong communication and organizational skills to manage daily operations efficiently.

Minimum Requirements

• Relevant experience in retail operations, customer service, or related fields.
• Strong understanding of health, safety, and security protocols in a retail environment.
• Ability to manage fixed assets and control expenses within established budgets.
• Excellent customer service skills, with a passion for establishing lifelong customer relationships.
• Flexibility to work different shifts and adapt to a dynamic retail environment.
• Effective verbal and written communication skills to interact with customers and team members.
• Strong planning and organizational abilities to support store operations and achieve team goals.
• Commitment to Woolworths’ values, including diversity, equity, and personal leadership standards.
• Ability to minimize stock shrinkage and maintain hygiene and safety standards in the store.
• Demonstrated versatility and a positive attitude towards retail selling and teamwork.

About Woolworths

Woolworths values flexibility, passion for retail, and strong communication skills. We offer a dynamic work environment where your contributions foster lifelong customer relationships and support the brand’s growth. If you are dedicated, versatile, and eager to develop your career in retail, consider joining a company that embraces diversity and equity while living the brand every day.

To apply for the Customer Assistant: Operations position, please submit your application before the closing date of 2026-11-12. Refer to the reference number WWL261105-13 when applying.

How to Apply

Applications close on 12 November 2026. Apply before the closing date to avoid missing this opportunity.