Intermediate Underwriter Vacancy at PPS InsCo — Exciting 202

Intermediate Underwriter Position at PPS InsCo

The Intermediate Underwriter role at PPS InsCo is crucial to our Life Operations & Digital department, reporting directly to the Team Manager: Underwriting. The successful candidate will be responsible for underwriting life, disability, critical illness, sickness, and permanent incapacity cover within the agreed delegation of authority limits.

Key Responsibilities

Underwriting Duties

• Make underwriting decisions within assigned authority and take end-to-end ownership of allocated cases.
• Clearly communicate underwriting decisions and rationale to advisers in a professional and service-oriented manner.
• Handle reviews, non-disclosure issues, technical underwriting queries, and complaints when needed.
• Ensure accurate risk assessment and member satisfaction through timely, quality decisions.

Process Optimisation and Efficiencies

• Underwrite various forms of cover while adhering to SLA, productivity, quality, and service standards.
• Assess and document medical, financial, occupational evidence along with clear decision rationales.
• Communicate decisions, terms, and requirements clearly to advisers and manage work queues effectively.
• Participate in quality reviews, audits, and support continuous improvement projects.

AI, Automation and Digital Enablement

• Use AI and automation tools for decision support, ensuring accountability for final decisions remains with the underwriter.
• Validate AI outputs against established standards and escalate any inaccuracies.
• Maintain compliance with privacy, information security, and AI governance requirements.

Risk and Compliance

• Achieve underwriting SLAs and quality requirements through proactive case management.
• Maintain comprehensive case records, ensuring adherence to underwriting protocols and regulatory requirements.
• Participate in quality assurance and identify opportunities for improvement.

People and Culture

• Collaborate effectively with various internal stakeholders to resolve cases and improve underwriting processes.
• Demonstrate commitment to the values and leadership principles of PPS through professionalism and member-focused service.
• Support the onboarding of new underwriters through knowledge sharing and training.

Knowledge Champion

• Share underwriting knowledge with junior underwriters, contributing to consistency in application of standards.
• Stay updated on industry developments and complete required training within specified timeframes.

Minimum Requirements

• Education:
  • Medical diploma (NQF 6) or equivalent; medical degree preferred.
• Experience:
  • 3+ years of underwriting experience in long-term insurance.
  • 3+ years of experience in the insurance industry.
• Knowledge and Skills:
  • Strong medical and life assurance knowledge.
  • Fluency in English (written and verbal) and strong business writing skills.
  • Good computer skills including MS Outlook, Excel, and Word.
  • Mature and disciplined personality with excellent interpersonal skills.
  • Deadline and target driven, with logical and analytical abilities.
  • Digital literacy including the use of AI-enabled underwriting tools.

Application Details

To apply for this role, please use the reference number PPS261109-3 and ensure your application is submitted by November 16, 2026.

How to Apply

Applications close on 16 November 2026. Apply before the closing date to avoid missing this opportunity.