Master Data Officer Brackenfell – Essential 2026 Role

Master Data Officer Role Overview

The role of the Master Data Officer is to provide essential support to both Divisional offices and Home Office teams within South Africa. Located in Brackenfell, Western Cape, this full-time position focuses on SAP and Arch data administrative services, ensuring accurate information processing and transaction handling. A key responsibility of the Master Data Officer is to generate transaction reports and identify any SAP or Arch data issues while adhering to data governance processes.

Key Responsibilities

• Article Management:
  • Propose new articles and monitor their creation, ensuring alignment with established Service Level Agreements (SLAs).
  • Ensure accurate assignment of articles to respective Regions and OK Banners to optimize operations.
• Data Quality Assurance:
  • Detect and log data quality issues to uphold Shoprite’s standards for data consistency and reliability.
  • Identify abnormalities in the data to maintain its integrity.
• Duplicate Article Prevention and Stock Balance Monitoring:
  • Verify the absence of similar articles before listing to prevent data duplication.
• Incident Management:
  • Log IT and data-related incidents through the appropriate platform to ensure timely resolutions.
  • Identify business data quality issues and assist in resolving them to minimize operational disruptions.
• Communication and Reporting:
  • Extract and generate reports for Home Office Buyers on a daily, weekly, and monthly basis to support informed decision-making.
• Support and Governance:
  • Act as the primary support contact for Divisional offices, addressing their support needs promptly to facilitate smooth business transactions.
  • Provide support for data-related projects throughout their lifecycle, ensuring successful implementation and ongoing support post-go-live.
• Data Governance and Best Practices:
  • Uphold data governance and regulations to effectively support operational processes.
  • Communicate data quality requirements and guide stakeholders towards best practices in data management.
• Continuous Improvement and Collaboration:
  • Identify root causes of quality non-conformance and assist in implementing best practices for data management.
  • Engage with stakeholders to promote improvements and ensure alignment with broader business objectives.

Qualifications and Experience

• Grade 12 with relevant, demonstrable experience (essential).
• Diploma or Degree in IT, Finance, or a relevant field (essential).
• Minimum of 1 year experience in a Systems master data or similar role (essential).
• Minimum of 1 year SAP retail experience (essential).
• Technical awareness of master data management, data management principles, and practices (essential).
• Working knowledge of data quality principles and root cause analysis (essential).
• Knowledge of how to maintain data standards (essential).
• Proficiency in Microsoft Office 365 – Outlook, Word, Excel (essential).

Application Details

If you meet the qualifications and are interested in this opportunity, please refer to the reference number SHO260817-1 when applying.

Note that the closing date for applications is November 16, 2026.

How to Apply

Applications close on 16 November 2026. Apply before the closing date to avoid missing this opportunity.