Till Operator Somerset West — Exciting Opportunity at Woolwo

Till Operator (Food Tills) Position at Woolworths in Somerset West

Join Woolworths as a Till Operator/Customer Assistant and be part of a dynamic team committed to exceptional customer service. This full-time role within our Corporate Stores division is located at Somerset Mall in Somerset West, Western Cape, South Africa.

Job Summary

As a Till Operator, your main responsibilities will include managing till transactions efficiently, providing outstanding service by greeting and assisting customers, and promoting Woolworths’ loyalty programs and services. Your attention to detail and extensive product knowledge will help create a positive shopping experience while ensuring that the till point remains hygienic and well-organized.

Woolworths offers a supportive environment focused on personal growth, teamwork, and ethical behavior. We are seeking individuals who are passionate about customer interaction and are flexible with their shifts.

Minimum Requirements

• Grade 12 certificate or equivalent National Qualification Framework (NQF) level qualification.
• Flexibility to work various shifts as needed.
• Previous relevant retail or customer service experience is advantageous.
• Strong verbal communication skills for effective interaction with customers and team members.
• Intermediate numeracy and literacy skills to handle transactions accurately.
• Basic selling skills to promote Woolworths’ loyalty programs and services.
• Attention to detail and commitment to maintaining a hygienic and organized till area.
• Demonstrated reliability, honesty, and adherence to company policies.
• Ability to work calmly and efficiently under pressure.
• Basic product knowledge to assist and advise customers effectively.

Duties and Responsibilities

1. Deliver exceptional customer service by greeting and assisting customers warmly at till points.
2. Efficiently and accurately process till transactions in compliance with company policies and procedures.
3. Promote Woolworths’ loyalty programs and additional services such as bill payments and airtime purchases.
4. Maintain a hygienic, safe, and well-organized till area to ensure a positive shopping environment.
5. Utilize basic product knowledge to assist customers with inquiries and recommend suitable products.
6. Adhere to shopkeeping disciplines to minimize shrinkage and report any dishonest activities promptly.
7. Demonstrate reliability through punctuality, professionalism in dress, and adherence to company codes.
8. Work calmly and efficiently under pressure while maintaining a customer-focused mindset.
9. Participate in team meetings and comply with daily operational focuses and goals.

Apply now to build your career with a reputable South African retailer renowned for quality and innovation.

How to Apply

Applications close on 11 November 2026. Apply before the closing date to avoid missing this opportunity.